These Terms of Service ("Terms") govern your access to and use of the Infyva platform available at infyva.com (the "Service"), operated by Infyva ("we", "us", or "our"). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy.
If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Infyva is an AI-powered interview assessment platform that enables:
The Service includes AI-generated interview questions, automated evaluation and scoring, performance reports, fraud detection, and related tools.
To use the Service, you must register for an account using accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must immediately notify us if you become aware of any unauthorized use of your account. We are not liable for losses arising from unauthorized access to your account where you have failed to maintain account security.
The Service operates on a credit-based system with subscription plans. Each plan includes a specified number of interview credits and access to certain features. Details of available plans and pricing are displayed on our pricing page. We reserve the right to modify pricing with 30 days' notice.
Payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees. All fees are stated in the currency displayed at checkout and are non-refundable except as described in Section 4.3.
We offer refunds for unused credits within 14 days of purchase if no interviews have been conducted under the subscription. Once an interview has been completed using purchased credits, the associated credits are considered consumed and are not eligible for refund.
Subscriptions with auto-renewal enabled will automatically renew at the end of each billing period unless cancelled before the renewal date. You can manage auto-renewal settings from your account dashboard or by contacting support.
When taking an assessment on the Service, you agree to:
By participating in an assessment, you consent to the recording and processing of your audio responses for the purpose of evaluation. If webcam proctoring is enabled, you consent to the capture of video frames during the assessment period. Recordings are handled in accordance with our Privacy Policy.
Assessment results, scores, and reports generated by the Service are based on AI analysis and are intended as decision-support tools. They do not constitute a guarantee of employment or an employer's commitment to hire.
Recruiters and organizations using the Service agree to:
When a recruiting organization invites candidates to take assessments, the organization acts as the data controller for that candidate's personal data collected through the assessment. The organization is responsible for ensuring it has a lawful basis to process the candidate's data and for responding to candidate data subject requests related to the hiring process.
The Service, including its AI models, algorithms, software, interface designs, documentation, and branding, is owned by Infyva and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service in accordance with these Terms.
You retain ownership of content you create and upload, including resumes and interview responses. By using the Service, you grant us a limited license to process, store, and analyze your content for the purpose of providing the Service.
If you provide suggestions, feedback, or ideas about the Service, we may use them without obligation or compensation to you.
You may not:
To the maximum extent permitted by law, the Service is provided "as is" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of profits, data, or business opportunities.
Our total aggregate liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify and hold harmless Infyva, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your violation of these Terms; (b) your use of the Service; (c) content you submit through the Service; or (d) your violation of any third-party rights.
You may close your account at any time through the account settings or by contacting support. We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or for any other reason with reasonable notice.
Upon termination, your right to use the Service ceases. Provisions that by their nature should survive termination (such as intellectual property rights, limitation of liability, and indemnification) will continue to apply.
If a dispute arises between you and Infyva, we encourage you to contact us first to seek resolution. Any disputes that cannot be resolved informally shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where Infyva is incorporated, and you consent to personal jurisdiction in those courts.
We may modify these Terms from time to time. When we make material changes, we will notify registered users by email at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us: